Privacy policy

Last Updated: September 27, 2026

At Dorabellaofficial, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or otherwise interact with our store.

This Privacy Policy explains what information we may collect, how we use it, how we share it, how we protect it, and the choices you may have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you use our website or purchase our products.

This information may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment and transaction information
Order details
Product preferences and purchase history
Information provided when contacting customer service
Information submitted through forms, reviews, or other website features

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Referring website or source
Approximate location information
Date and time of website activity
Other technical or usage information

1. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order confirmations and tracking information
Communicate with you about your orders
Respond to customer service requests
Process returns, refunds, exchanges, and replacements
Provide information about our products and services
Improve our website and shopping experience
Understand website usage and customer preferences
Prevent fraud, unauthorized transactions, and other misuse
Maintain website security
Comply with applicable laws and legal requirements
Enforce our terms, policies, and agreements

We only use personal information for purposes that are reasonably related to our business operations and the services we provide.

1. Order and Payment Information

When you place an order, information necessary to complete the transaction may be collected and processed, including your name, billing information, shipping information, contact information, order details, and payment-related information.

Payments may be processed through Shopify and/or third-party payment providers.

We generally do not store complete payment card information on our own systems when payment processing is handled by a third-party payment provider. Payment information may be processed according to the privacy policies and security practices of the applicable payment provider.

1. Shipping and Delivery Information

To fulfill your order, we may share necessary information with shipping carriers, delivery companies, fulfillment providers, warehouses, or other service providers involved in delivering your purchase.

This information may include your name, shipping address, phone number, order details, and tracking information.

We only provide information reasonably necessary to complete the applicable service.

1. Customer Communications

If you contact us by email, phone, contact form, or another available communication method, we may collect and retain information related to your communication.

We may use this information to:

Respond to your questions
Provide customer support
Resolve order or delivery issues
Process returns and refunds
Maintain records of customer service interactions
Improve our services

1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly and improve your browsing experience.

Cookies may be used for purposes such as:

Keeping the website functioning properly
Remembering shopping cart or session information
Understanding website traffic and usage
Remembering preferences
Improving website performance
Supporting analytics
Providing relevant marketing or advertising where applicable

You can manage certain cookie settings through your browser or through privacy controls available on our website. Disabling certain cookies may affect some website functions.

For more information, please refer to our Cookie Policy.

1. Shopify and Third-Party Services

Dorabellaofficial may use Shopify to operate and provide the online store and related ecommerce functionality.

Shopify and other service providers may process information necessary to provide services such as website hosting, payment processing, analytics, fraud prevention, customer communication, shipping, and other ecommerce functions.

Shopify explains that merchants may act as controllers of customer personal data while Shopify may process customer data on the merchant's behalf for certain services.

Third-party providers may have their own privacy policies governing how they process information.

1. Information We Share

We do not sell your personal information as a general business practice.

We may share personal information with service providers and business partners when reasonably necessary to operate our business and provide services to you.

These parties may include:

Payment processors
Shipping and delivery providers
Fulfillment providers
Website and ecommerce service providers
Analytics providers
Customer service providers
Fraud prevention and security providers
Marketing or advertising service providers, where applicable
Professional advisers
Government agencies or legal authorities when required by law

We may also disclose information when necessary to protect our rights, property, customers, website, or business operations.

1. Business Transfers

If Dorabellaofficial is involved in a merger, acquisition, sale of assets, restructuring, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.

Any successor or acquiring entity may be required to continue handling personal information in accordance with applicable legal requirements.

1. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account information, passwords, and devices.

1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal compliance, fraud prevention, dispute resolution, and business recordkeeping.

The specific retention period may depend on the type of information and applicable legal requirements.

When personal information is no longer reasonably necessary, it may be deleted, anonymized, or securely disposed of where appropriate.

1. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of certain personal information
Requesting information about how your personal information is collected or used
Requesting a copy of certain personal information
Opting out of certain marketing communications
Opting out of certain forms of targeted advertising or data sharing where applicable
Withdrawing consent where processing is based on consent

These rights are subject to applicable legal limitations and exceptions.

1. U.S. State Privacy Rights

Certain U.S. states have enacted comprehensive privacy laws that may provide residents with additional rights regarding their personal information.

Depending on your state of residence and applicable law, you may have rights relating to access, correction, deletion, portability, opting out of certain processing activities, or other privacy choices.

The specific rights available to you depend on applicable law and the way your information is processed.

Shopify notes that U.S. state privacy requirements vary by jurisdiction and may include requirements concerning the sale, sharing, or targeted advertising of personal information.

1. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, promotions, special offers, or other store updates.

You can unsubscribe from promotional emails by using the unsubscribe option included in the applicable message.

Even if you opt out of promotional communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, refund information, or customer service messages.

1. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age required by applicable law to provide personal information without appropriate parental consent.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

1. Third-Party Links

Our website may contain links or references to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

1. International Data Processing

Depending on the service providers we use and where you access our website from, your personal information may be processed or stored in countries other than your country or state of residence.

Where required by applicable law, appropriate safeguards may apply to such processing.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this policy.

We encourage you to review this Privacy Policy periodically.

1. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Dorabellaofficial

Website: dorabellaofficial.us
Email: info@dorabellaofficial.us
Phone: +1 (847) 249-4747
Address: 1379 S Elder Ln, Waukegan, IL 60085-8646, United States

We will review privacy-related requests and respond in accordance with applicable laws and reasonable verification requirements.